Flexibility has become a fundamental aspect of how employees work. With technology, employees can carry out their jobs from any location. Based on a study from the International Workplace Group (IWG), 70% of workers perform their jobs remotely at least a day of the week. Undoubtedly, remote working has impacted workplace dynamics even to those associated with communications. As a result, numerous organizations have discovered that VoIP solutions for remote teams are truly the best option.
Reasons Telecommuting Is Surging
How much employees get paid matters, but the ability to work remotely might actually be of more importance. A study of job candidates discovered that 40% think that schedule flexibility is one of the vital elements when making a career choice.
And apart from what workers want, many organizations also acknowledge the benefits. Remote workers generally reduce the space they will require and the overhead for it. Businesses can also select from a wider pool of applicants, especially when they do not all have to be located in one city.
Offering such flexibility may be a way to retain workers since they feel as if they have an improved work-life balance. What’s more, telecommuting might lead to fewer sick days because sick employees won’t show up in the office and spread the illness.
Companies are turning to technology to guarantee remote teams access to the proper tools they require. And the most urgent tool they need is a communications system that is easy to use, consistent, and, most importantly, affordable.
VoIP is the Ideal Tool for Remote Workers
Regardless of where your employees are, they must have a reliable means of communication. Quite frankly, Voice over Internet Protocol (VoIP) is the perfect communication tool for such workers. Rather than conventional analogue channels, VoIP implements the internet to transmit data.
Apart from voice calls, you can use a VoIP communication and collaboration platform for file sharing and archiving, chat, video conferencing, and so on. It can make telecommuting viable, enabling your workers to connect in real-time with one another and with clients. Since they may engage in video calls, it allows a more seamless process where remote teams can work together without physically being together.
Additionally, they can also participate in projects by immediately sharing files and allowing multiple uses to comment and edit. It is actually a similar type of exercise that initially could only be carried out around a conference table. Currently, this flexibility offers your team a means to work even more effectively and efficiently.
The best part is that it is very budget-friendly. Much more so compared to legacy phones, which need hardware and equipment. VoIP primarily uses the cloud, doing away with the cost associated with hardware installation, upgrades, and management.
More VoIP Benefits for Remote Employees
Working on the Go
Remote employees can work on the go with VoIP – this is particularly attractive for individuals in certain positions like sales because they travel most of the time. Thanks to VoIP, they can easily access communication tools just like they would at the office or home.
VoIP systems can also integrate with smartphones such that people can stay connected to new tasks, incoming phone calls, and so on.
VoIP Desk Phones
A VoIP desk phone offers many benefits to a remote worker. The best thing is that you can plug this device into any home office comprising an internet connection, and the device will function as if it’s still in the office building. If you work from home for a day, this is a good choice for you since you can carry your office phone for that one day.
Central Hub for Information
Establishing central hubs for information is one of the largest obstacles in a remote workforce. Organizing data and documents on a VoIP platform provides employees with the ability to do this. Since there is one source of truth and accessibility, you will not find a situation whereby documents get edited individually. If there is a central hub, then you won’t miss any comments or edits, and you will enjoy more seamless workflows.
Better Reliability
You will have much better reliability and communication quality using VoIP. Since it works on the cloud, there is no risk of being out of commission due to hardware failures. What’s more, many VoIP providers also have strong uptime percentages and could reroute calls in case of an outage.
Enhanced Productivity
In general, VoIP platforms are uniquely made to help employees do more work and to do it faster. And since VoIP enables instant communication, your team can receive feedback sooner. Time is also another contributory factor here. In case the worker can work from their home’s comfort several days a week, they’ll automatically eliminate the commute. That means that they get more time to attend to projects without interruptions.
Softphone Applications
VoIP allows you to download softphone apps to your laptops, smartphone, and other smart devices and then use these devices like your desk phone. Simply put, you’re carrying your office with you everywhere you go. You can use your office extension to make and receive calls, which reduces the possibility of missing any calls.
Improved Security
Undoubtedly, VoIP is a secure method to communicate and share information. The information remains secure and private in a SOC 2-audited cloud. Since the system is usually updated to the latest version, it limits the ability of cyber-attacks. Your workers will be applying VoIP over a VPN; therefore, you could ensure everything remains within your protected environment instead of being concerned if an internet source is protected.
