A business leader needs to make dozens of decisions every day. They are responsible for many crucial things that might change the company’s success both in a positive and negative way. The last year has been challenging for business leaders because it brought up new problems to the table, problems like we have never faced before.
But a successful leader knows which steps are the right ones to take. A lot of them made the smart decision to move from an on-premises system to cloud PBX. But what is cloud PBX, how does it work, and what are the main benefits of it can be found later in this guide.
All IT professionals highly recommend Cloud-based systems. They consider these systems very reliable and flexible. If you wish to continue your reading click the link: https://support.voipcloud.online/hc/en-us/articles/360000778635-10-Benefits-of-cloud-hosted-PBX.
What is cloud-hosted PBX?
You can come across this term as hosted PBX, cloud PBX, or even cloud-hosted PBX. But what does it actually mean? It is a phone system that works on an internet connection. Usually, for you to work with Private Branch Exchange (PBX), you need to have all the equipment at your business location.
But unlike that, the hosted ones don’t require any equipment whatsoever. Instead, a provider, VoIP, will do all the work for you. Setting up a server can be challenging as well as hard to maintain. That is why many people run away from this type of office phone system.
Nowadays, it is easier than ever to implement such a system into your business. The Private Branch Exchange will do the work of a regular phone system in an office. By this, it is understood call forwarding, calling, voicemails, etc.
How does it work?
If you receive, let’s say, a phone call, the provider will convert the call, or more specifically the sound of it, into a packet of data. These little packets are sent to the PBX. When they arrive, they have converted packets of data into sound again.
Although this might sound to you like a long and tiresome process, it actually happens in milliseconds. This system can be used for phones, desk phones, smartphones, IP ones, or even conference ones. What are the benefits of implementing such a system, you may ask? Click this link for more.
Save time
As mentioned before in this guide, installing a traditional Private Branch Exchange is a long one. First, you would need to order the equipment, which is a lot. Second, you would need to find a professional to see all this equipment and analyze your needs. This means that the professional technician should know how many calls you have per day, or in technical terms, call flow.
The process can take a lot of time, and you know time is money. Unlike that, the hosted system is very easy to install. But not only that, but it also doesn’t take much time. The process is relatively simple, and it can take a couple of minutes to add twenty phone lines.
Another thing is that you won’t have to maintain the server nor any kind of equipment. This type of equipment needs upgrading and dedication in order to function properly. Instead, you will leave this in the hands of the expert, win all the benefits of it and not worry about maintenance or upgrading.
Save money
This one is quite closely connected to the previous one because time equals money, right? The maintaining of such a system is not only time-consuming, but it is also expensive. We are talking about sophisticated hardware that needs constant managing; thus, a lot of money investing.
Luckily, cloud systems are a lot more affordable. The reason for this is because they are shared between users. Sometimes, it can be shared between hundreds or thousands, reducing the price and cost of maintaining the system. Plus, you are not geographically limited, and you can deliver and send calls on large distances.
Flexible
The key thing that many business leaders decide to implement cloud-hosted PBX is because of its flexibility. The option to not be geographically limited is very convenient for many companies in the world.
This geographical freedom means that you can use your VoIP phone to connect from any location. But not only your phone, but also your PC or smartphone, no matter the manufacturer. Working from home has never been easier.
New employers these days focus mainly on the flexibility to work from home when applying for a job. The number of digital nomads is increasing daily. And for business leaders who are concerned about this matter, don’t worry; this is the perfect solution for situations like this.
Most importantly, in the last couple of months, people use Microsoft Teams as the central meeting point. If life didn’t make it simple, Microsoft Teams sure did. Moreover, this system, as well as Office 365, offers the cloud PBX as an option as well. If you think that Teams has been easy to use so far, imagine what it can do with this option. How convenient right?
One place for everything
You won’t need one platform for calls, one for a meeting, one for chats, etc.; you can use Teams to make a unified environment for all your essential things. Being under the same roof, the important information is kept secure and private.
This smart move from Microsoft has increased the productivity in many companies because it offers the workers more safety and easier data analysis.
Good coordination
Sometimes we want to connect all the important platforms we have in life, email, phone, text, etc., but it can be so hard because they are not coordinated. But the PBX makes the use of Microsoft Teams even more desirable, especially for big companies who need to keep their emails and text on the same page.
Using a couple of systems at the same time can be frustrating and with good reason. First, your PC slows down, and second, switching tabs or apps constantly gets you confused and often makes you forget why you ever wanted to open the mail in the first place.
