Spectrum Cable Company was inaugurated back in 1993 by Jerald Kent, Barry Babcock, and Howard Wood. Since then they’ve providing exceptional services to their consumers and the internet modem the company offers is no different.
Pros:
– Free 24/7 tech-aid for the leased modem
– Free tech support calls, upgrades, or renewal
– Optimal security gets set by default
Cons:
– Leased equipment charges $10 rental fee yearly
– You’ll have to return the equipment when canceling the service
– Costs apply if you returned damaged equipment
The Spectrum Modem Review
The Charter Spectrum modem, i.e., “ARRIS TG862G” stands for Touchstone A® TG862 Telephony Gateway. The modem is housed in a sleek rectangular body, is capable of providing speeds up to 100 Mbps and is designed to be connected to your telephone. You can find the model number of the modem written on the label attached with the equipment while the serial number is printed on a sticker at the bottom of the device and the cable Mac address of the unit is stamped on the base of the device.
When you buy a new box, you get a power cord, battery, the user installation guide and wall-mounting how-to templates. The device box also includes a Mini CD-ROM (80mm), an Ethernet Cable, End User License Agreement, and a CD explaining the process of installation.
The front panel of the device comprises the power buttons and the indicators for US (upstream connectivity), DS (downstream connectivity), Tel 1 (telephone line one) and the Tel 2 (telephone line two). The rear panel of the modem incorporates the spaces for USB, Ethernet, Cable, Power and Telephone lines.
It often generates heat; hence do not mount it up near things which are temperature sensitive otherwise they could get damaged.
Performance:
The Telephony Getaway offers battery backup in case of a power outage. Even though you won’t need the battery, you should get one just in case your power does go out. If you do own a backup battery, you won’t have to set up everything again.
The Touchstone TG862 Telephony Gateway presents you with secure connectivity and is capable of letting your devices connect wirelessly which means you won’t have to spend an extra amount to buy a wireless router. Installation is easy, and Spectrum Cable Company lends support to you if you are unable to install the modem by yourself.
Do not replace the battery with a newer one because the risk of your modem getting damaged could multiply if you start using the wrong battery. The modem can heat up to and even over 75°C, and is at the risk of beginning burning if it gets overheated. This may lead to the breakdown of the product or ignite causing other things around it to get damaged. If the battery gets damaged, do not discard it instead recycle it safely.
Types of the Charter Modem:
Spectrum Cable Company offers various kinds of equipment, capable of providing you with different download speeds.
1. ARRIS TG1672G: Recommended for 300 Mbps speeds.
2. ARRIS DG1670A: Adopted for 300 megabits per seconds.
3. ARRIS TG862G: Certified for Internet programs having the download speeds of 100 Mbps
4. ARRIS DG860A: Supported for the Internet with 100 megabits per seconds.
5. Technicolor/Thompson/RCA TC8717T: Built for 300 Mbps download speeds.
6. Technicolor/Thompson/RCA TC8715D: Installed for 300 Mbps download speeds of internet.
7. Technicolor TC4400: Created for 940 Mbps internet.
8. Ubee/Ambit DVW32CB: Verified for the download speeds of 300 Mbps.
9. Ubee/Ambit DDW36C: Confirmed for Internet having the download speeds of 300 Mbps.
Verdict
Gateway is the best Charter Spectrum Internet Modem offering robust connectivity. Your main priority should be to keep it in an environment where it does not get overheated. In every other aspect, the equipment does a great job. It is durable and offers you a smooth internet connection.
