Why should cloud VoIP be a consideration for your business? Here are some of the top rationales:
1) Unified Communications Made Possible
Perhaps the biggest reason among many organizations for switching to VoIP lies in what having the channel means for other telecom assets. Employees have long been encumbered by having to switch between various platforms and endpoints in order to do their jobs.
2) Mobility Becomes Inherent
Part of what makes the cloud such an ideal technology is its ability to allow employee access to its contents from anywhere in the world. This includes voice networks. Being able to use an office line from remote location can mean huge advantages like eliminating long-distance calling charges.
3) Tech Department Granted More Time To Work
The definition of IT is changing along with new telecom channels. By going with a hosted cloud phone system, these employees will be able to spend more time customizing these programs for the company without having to constantly maintain hardware.
4) Remote Workforce Enabled
Some offices want to cast a bigger net for applicants or build offices in far away places. Be it due to geographic inconvenience or a complicated home life – or just the desire to occasionally work in pajamas – VoIP can attract and retain new remote employees while benefiting existing staff.
5) Cloud VoIP Provides Powerful ROI
There are incredible savings that come with placing IP telephony in the cloud. Getting rid of costly landline service and making voice calls over the Internet can preserve significant quantities of money, and communications established between two VoIP endpoints are conducted free of charge. The fees for calling traditional extensions are cheaper than what would be spent through connecting via copper cables.
6) Systems Easier To Alter Than Legacy Circuits
The digital nature of VoIP means that it can be manipulated almost effortlessly in cyberspace. If it is not in the cloud but its users wish it to be, there are generally few problems standing in the way of making it so. Older hardware needs excessive installations and patching in order to do much of anything beyond make and receive calls.
7) Scalability Prevents Being Locked In
Not all companies require the same amount of phone extensions from one month to the next. By having a cloud based phone system, the number of lines is determined by registered users with the app, and can be removed just as easily as they are created. This means not having to pay for things that will only be needed for a few weeks out of the year.
8) Additional Features Readily Available
VoIP, like other software-defined channels, can be altered to suit the needs of their users – especially when used in tandem with the cloud. For example, calls can be routed from desk phones to touchscreens within a single attempt to connect.
9) Competing On A Larger Scale
Many of these advantages were once only available to big companies with enough funding and resources. The availability and low cost of cloud VoIP, however, has allowed many smaller businesses to stand comparatively with their larger peers.
10) Something For Everyone
VoIP does not have to mean softphones for everyone, which is part of what makes it such a flexible technology. VoIP can be routed through any number of endpoints, including more traditional handsets.